Henry Louis Gates—The Blessing of 'Knowing' Your Roots

Henry Louis Gates Jr. may not be as instantly recognizable as the stars who appear on his show Finding Your Roots, but that doesn’t mean fans don’t fuss over him. “One time a guy said, ‘Excuse me, Dr. Gates. I don’t like your politics, but I love your show. Can I have a selfie?’” the Harvard professor says over the phone from his Cambridge, Mass., home, of one airport encounter.

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JP Mangalindan
Tan France finds his joy

Starring in Netflix shows like “Queer Eye” has made Tan France, known for his style tips and gravity-defying coif, a cultural fixture. These days he’s more settled in that identity — and he’s beginning to transcend it. As he expands beyond “Queer Eye” with “Next in Fashion” and Was Him, his genderless clothing line, France has also expanded his sense of self, having his first child and grappling with what it means to raise a family in this beautiful, horrible, complicated world.

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JP Mangalindan
How Fast Company’s Stephanie Mehta Broke the Mold

In many ways, Stephanie Mehta has broken the mold for what it means to be a journalist in business and tech. Not only is she the first female editor-in-chief of Fast Company since the magazine rolled off the presses in November 1995, but she’s also one of the few South Asian faces in an industry largely dominated by white men.

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JP Mangalindan
How Rafat Ali’s startup Skift is Weathering the Pandemic

When the coronavirus struck in 2020, tourism came to a screeching halt. Flights around the world were grounded, hotels temporarily shuttered, and thousands of hard-working travel and hospitality employees found themselves either furloughed or laid off. People were suddenly far less invested in booking their next business trip or vacationing in some far-flung locale, and more concerned about staying home and social distancing.

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JP Mangalindan
Cloud gaming’s history of false starts and promising reboots

Many cloud gaming services over the last 15 years, like OnLive and GameFly, have come and gone, dangling visions of high-quality, low-latency gaming experiences crunched on remote servers and piped to PCs, consoles, tablets, and smartphones miles away. But often, technical issues and a lack of game exclusives prevented those services from offering cloud-based experiences that rivaled games running locally, and a healthy dose of consumer skepticism ensured these services stayed on the fringe.

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JP Mangalindan
When tech execs are parents too: Fighting for Zoom time, 'vegetable diversity,' and a shower

As working from home has become the new normal, many workers across the country find themselves confronting new obstacles, including social isolation and, in some cases, close quarters with their partners. Parents of young kids are possibly the most stressed of the work-from-home cadre. That's true even for tech executives, who also find themselves in difficult positions of juggling the steep demands of their jobs with managing the all-encompassing needs of their children, many of whom won't return to school this academic year. Having their kids home all day is a blessing but also a stressful, sometimes downright overwhelming challenge, several executives confided in Protocol, although experiences varied widely depending on child care options.

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JP Mangalindan
Why Discord Is One of Tech’s Hottest Startups

Blasting zombies and punching warriors isn't enough for many video game fans. They also want to chat with friends and opponents about their on-screen feats while playing.

One of Silicon Valley’s hottest startups, Discord, is focused on letting video game players do just that. In September, 56 million people used its service, a souped up version of old-style instant messengers, to connect through text or voice about their latest victory in Fortnite or to trade notes about a tough boss in Overwatch.

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JP Mangalindan
Inside Faire, The Platform Where Artisans Go Corporate

Can this startup succeed where Etsy Wholesale failed?

Jenny Lockton was in a tight spot. Like many small business owners, the 57-year-old entrepreneur wanted her business Bohemia Design, which sells handcrafted items — shibori scarves, tasseled straw bags, beaded jewelry, and other goods that would be right at home in a trendy Williamsburg boutique — to reach a wider audience of retailers, particularly in the United States. But flying to and from New York trade shows from her offices in Edinburgh, Scotland, was costly. And even when pitching potential buyers in New York, Lockton felt she was missing out on some smaller retailers from the West Coast and the rest of the country, who stick to trade shows closer to home. “We did look into other U.S. trade fairs, but the costs and risks of trying these are daunting for a business of our size,” explains Lockton, whose business employs six people, including herself.

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JP Mangalindan
Why Hollywood should be worried about Netflix and its Oscar nod

Hollywood executives would have scoffed a decade ago at the idea of Netflix (NFLX) potentially winning Hollywood’s top honor. But the Los Gatos, California-based streaming giant could change the Oscars forever if “Roma” wins Best Picture on Sunday, sending an irrefutable signal of its clout to Hollywood’s elite. The movie had only a limited theatrical release just three weeks before it was available to stream on Netflix.

Some Hollywood insiders view “Roma” as a threat to the status quo. The film industry has followed a linear model for decades: a release in theaters, followed by at least 90 days before those films can be streamed or released on a medium like DVD and Blu-ray disc. But digital platforms like Netflix are quickly upending that model. And if a streamed film like “Roma” wins Best Picture on Sunday, the line between movies and TV will continue to blur, imperiling movie theaters and box office receipts.

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JP Mangalindan
The secretive billionaire who built Silicon Valley

For months it has been a popular parlor game among the tech cognoscenti: speculating on the identity of Company X, the mysterious tenant slated to move into the 2-million-square-foot office park planned near Mineta San Jose International Airport. Some insist that it’s Apple, spreading its cash-laden wings beyond Cupertino and Sunnyvale. Did we mention the scale: 10 seven-story buildings, 7,000-plus parking spaces, a complex twice the size of Facebook’s current quarters in Menlo Park? Others say Samsung–or Google. Note the Googley underground pool, the skyways, the soccer field sketched out in the blueprint. Still others claim Company X is Qualcomm, decamping at last from the outback of San Diego–or EMC, or SAP. Hey, San Jose’s mayor slipped that it’s a Fortune 100 company … Then Microsoft? Or Cisco, maybe?

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JP Mangalindan
Cover story: eBay is back!

“I’d like to take you on a journey.” A group of 2,500 eBay employees is assembled at the San Jose Civic, a concert venue a few miles from company headquarters. Their boss, CEO John Donahoe, is onstage, asking them to reflect on their work. “Close your eyes,” he urges in a deep baritone. “What is the thing you are most proud of that your team has accomplished this year?”

Donahoe then begins to ruminate on his eight years at eBay (EBAY), five of them as CEO. He’s delivered a variation of this speech to employees in Ireland, Germany, and other eBay locations in the U.S., yet on this December morning Donahoe still sounds raw, almost confessional, as he recounts his moments of self-doubt — such as the night in June 2008, before he was due to appear at a sellers event in Chicago. It was months after he had announced sweeping changes to eBay’s fee structure, and sellers were irate. One went so far as to create a YouTube video comparing Donahoe to a Nazi guard in Schindler’s List. (Seriously.) Donahoe recalls, “I remember sitting in a hotel room that night and thinking, Is this worth it?”

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JP Mangalindan
We all want to be liked: Facebook’s narcissist effect

Facebook, a social network I’ve written about on several occasions, isn’t just the web site I spend the most time on, it’s a way of life — a heady, nonstop road I’ve traveled along for years, where street signs are replaced with dynamic real-time news feeds, and my fragile ego can be crushed or swelled with pride depending on the number of people who deign to like or, even better, comment on my posts.

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JP Mangalindan